FedEx

FedEx is a global leader in logistics and delivery services, renowned for its reliable express shipping and comprehensive transportation solutions. It offers a range of shipping options tailored for various international markets, making it an essential partner for businesses seeking to optimise their shipping operations.


The FedEx-SAPIENT integration aims to enhance operational efficiency and provide users with tailored shipping options. By leveraging FedEx's extensive capabilities, businesses can ensure a streamlined shipping process that meets diverse logistical needs. This integration represents a significant step towards optimising shipping functions within SAPIENT.

Overview

Shipping Origins

The integration supports shipping from locations in Great Britain (GB) and Europe.

Shipping Destinations

Users can send shipments to Great Britain (GB), Europe, and Rest of the World (ROW).

Service Type

The integration is focused on outbound shipping only.

Incoterms Support

The integration supports DDU, DDP, and DAP.


API Services

Create Shipment

The integration for creating shipments to reflect FedEx as a primary carrier and allowing users to create shipments using the Create Shipment endpoint.

Manifest Shipment

Enables customers to retrieve information about shipment manifests created by the system and track when shipments have been successfully manifested with the carrier. For customers who need real‑time updates, we strongly recommend using the INTERSOFT Manifest Webhook, which provides updates on manifest requests, allowing you to track the progress and status of shipments prepared for carrier collection and delivery.

Cancel Shipment

The integration to cancel any unwanted shipments, to ensures that cancellations are fully registered with FedEx, helping prevent customers from being mistakenly charged for cancelled shipments.

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Important

FedEx will not charge customers for transportation costs. However, customs clearance fees may still apply if a package is not cancelled and scanned by FedEx.


Getting Started


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