Royal Mail sign-off
Sign-off is a process used by the carrier that all necessary steps have been completed before using it for creating the shipments.
Once you have created the Royal Mail shipping account, the account needs to be approved before you start using it to ship with Royal Mail.
To get your shipping account approved, consider the following:
- If the account type you have created is Production, you will receive a confirmation email.
- Initially, the account status is set to 'Disabled' until the account has been approved by the Royal Mail Online Business Account (OBA) team. This can typically take 2-5 working days.
- Once the account has been approved, the status of your shipping account is changed to 'Enabled'. You can check the account status by viewing the shipping account or via the Get Account API.
- It is also recommended to run the end to end test to ensure that the integration was set up correctly by sending out a test parcel. If tracking has been enabled for the carrier, then you should also receive the tracking events via the tracking webhook.
- If the account cannot be approved, we will contact you and advise accordingly.
Note
Shipping account(s) can be added and managed via API. For more information, refer to the API References section.
To view a step-by-step process on how to add a shipping account with a new shipping location, refer to the following API recipe:
See also
Updated about 18 hours ago