Integration Activation
This page will enable you to have visibility of carrier integrations and features on the system and allow you to activate these functionalities.
Good to know
This page will need to be referred to every time you wish to activate a new integration, therefore we recommend getting familiar with this page and understanding what the icons and functionalities all mean.
Integration home page
On the main page of the Integration screen you will see all the carriers available or coming soon to the platform. Each carrier will have a brief description of what they offer as well as showcasing their available integration types. You can click into the carrier specific page by clicking their logo or the Learn More button.
Please Note: This page contains access to some services that are chargeable, the associated fees are stated during the process, should you click to activate any of these then you will be invoiced directly and any associated usage fees will be applied going forwards. Only approved personnel should be given permission to access these pages and activate these services from your company.
Integration Types:
![]() | Used to create shipments and labels. |
![]() | Receive tracking data for shipments via the Tracking Webhook. |
![]() | Allows you to retrieve a list of available PUDO locations for Local Collect and return services. |
![]() | 'Home Collection' service. Able to arrange the collections via an API. |
![]() | Manage compliance with Cross-Border trade. |
Symbols:
![]() | Integration is not yet available and is coming soon! |
![]() | Integration is available on the platform but hasn't been activated by you. |
![]() | Integration has been activated and is ready to be configured. |
Integration specific page
- When clicking onto the carrier, you will see all the Top Services and Top Features specific to that carrier as well as some Useful Links for you to use to find out further information you may be requiring.
- This page will also give you visibility of the Available Integration Types for that carrier. Following the same logic as mentioned previous regarding the symbols, you will be able to see what you have already activated and what is either coming soon or not yet integrated by you.
Activation page
- Once you have selected your chosen carrier and have selected which Integration Type you would like to activate, you will be taken to the activation screen where you will see the overall terms and pricing (if applicable). Below are the three different activation screens you may see, depending on the type of integration.
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- You will be required to tick the box to say you have read our Terms and Conditions and are thereby agreeing to them in order to continue with the activation.
- Once you click Activate you will have successfully activated this Integration Type and will therefore be invoiced to your account as per your contract.
- Once activated, you can begin configuring. You can refer to the Carrier Specific Guides and the Additional Services Guides for more information.
- As confirmation of activating an integration, the user who activated the integration as well as the main user on the account will receive a confirmation email.
NOTE:
If you do not see the carrier(s) you are looking for, please do reach out to us at [email protected] and we can consider getting these added in our upcoming deployment.
Updated 4 months ago