Add Royal Mail shipping account

Carrier Account Number*

Enter a ten digit account number. This must be a ten digit number. If your account number is shorter than this, then you need to add the required amount of zero's at the beginning of the number to ensure it is ten digits long.

The format of the account number must be compliant with the carrier you have selected. If your account number does not meet the requirements, you may need to add the required amount of zero's at the beginning of the number to ensure it is ten digit long.

Account Type*

From the dropdown menu, select one of the following account types that you want to set up for the the shipping account you are adding:

• Production: a live environment where the final version of the application is deployed and made available to the users.

• Sandbox: a testing environment that mimics the Production environment but is isolated from it. The sandbox environment is primarily used for development and testing purposes.

Note: for testing purposes, you can set up a Sandbox account for Royal Mail by using a dummy account number and PLN as this data is not validated and allows you to test the integration. If you choose to switch the account to Production, then the account details are sent to the Online Business Account (OBA) team and validated. Based on this validation, the shipping account is either approved or rejected.

Account Name (if different than customer)*

Enter the name of the account you are adding.

Registered Email Address*

Enter the email address that was used to register the Royal Mail online business account (OBA).

For more information on OBA, refer to the Set up Royal Mail OBA account section.

Registered Billing Postcode

Enter the postcode registered with Royal Mail for receiving invoices.

Alias*

Enter a custom name which can be used in the API request instead of using the shipping account ID when connecting to us. Therefore, it is recommended that this name must be memorable and available for reference purposes.

Contact Name*

Enter the contact name for the account you are adding.

Contact Number*

Enter the contact number for the account you are adding.

Posting Location Code*

This is a Royal Mail specific code given for each location you are despatching shipments from.

This must be a 10 digit number that always starts with 9000. For example, 9000257150.

Receiving Hub Code*

Enter the code allocated by Royal Mail for the receiving Hub to where your goods will be taken.

The Receiving Hub Code is automatically populated based on the postcode of the shipping location to which you are linking this account.

OBA Access Code

This field is autopopulated by INTERSOFT and is something we communicate directly with the carrier after the shipping account has been added.