User Guides

Add FedEx tracking account

A tracking account is a dedicated account that helps users, businesses, or customers to monitor and manage the status of shipments in real-time. This account provides access to tracking information for parcels and freight moving through logistics network or with specific carriers.

In SAPIENT, you can add tracking accounts for FedEx to enhance visibility, improving customer interactions, and streamlining logistics operations for FedEx.

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Important

Prior to adding a FedEx tracking account, make sure you have completed the following prerequisites:

  1. Enabled the label integration with FedEx.
  2. Enabled the tracking integration with FedEx.
  3. Set up your tracking webhook. For more information on how to set up a tracking webhook, refer to the Create tracking webhook section. This is a one-time activity, you do not have to do this every time you add a tracking account.

How to add FedEx tracking account

To add a tracking account for FedEx in SAPIENT, perform the steps as explained in the following procedure.

See also

Set Up Tracking Webhook Connection

Automate the instantaneous flow of information regarding the status of shipments.

Track Events and Milestones

Understand tracking events and milestone data.


Updated 7 days ago

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