An Post

An Post is the national postal service provider of Ireland. It offers a variety of services including mail delivery, parcel shipping, and financial services. It provides a comprehensive range of postal services, including mail delivery, parcel shipping, and logistics solutions. An Post is known for its extensive network of post offices across Ireland, offering not just mailing services but also banking and government services.

The integration of An Post, Ireland's national postal service, into the SAPIENT platform is a significant step in enhancing shipping capabilities. This section discusses the in-scope features of this integration and the services this carrier offers.

Key Features

This integration provides the following key features:

Ship from destinations: The integration supports shipping from locations in Ireland (IE) and Great Britain (GB).

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Important
If shipping from GB to Ireland, undelivered or returned parcels will not be returned to your UK address. Instead, they must be returned to a designated PO Box address at the Portlaoise Mail Centre in Ireland. This information must be populated in the ReturnToSender section of the API documentation.

Ship to Destinations: Users can send shipments to Ireland (IE), Great Britain (GB), Europe, and the ROW (Rest of the World).
Service Type: The integration is focused on outbound and inbound shipping.

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Note
An Post does not support consignment services; all services are single-package services only. Also, the Express International and Priority Post services are only available to limited destinations.

Supported incoterms: DDU
Label image formats: PDF and PNG

Integration types

Integrations in scope: The following integrations are added to the scope:
- Label integration: This integration feature simplifies the process of generating and managing shipping labels in the standard 6x4 size, PDF format, which is essential for efficient logistics. Based on the destination country, customers must be aware of the following:
  - For delivery to addresses in Northern Ireland (IE), only the shipping label is required.
    - For delivery to EU destinations excluding Northern Ireland (IE), a security declaration is required.
    - The signature image will be taken from the signature image the customer has uploaded for the shipping account in the Logos and Signatures screen.
  - For delivery to ROW addresses, including GB and Northern Ireland (IE), a shipping label and CN23 is required. Sapient will generate a separate address label and CN23, as this is consistent with the behaviour for other integrations.

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Note
Please be advised that the existing SAPIENT CN23 format will be used.

Tracking integration: This integration allows customers to monitor their shipments in real-time, providing transparency and peace of mind. Users can access detailed tracking information, including, real-time updates, tracking numbers, and delivery notifications.
Manifest or pre-advice integration: This integration generate an electronic pre-advice/manifest file upon manifesting a shipment and sent to An Post via SFTP.

In this section, learn how to:

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Note
For more information on how to activate the An Post integration, refer to the Activate integration section.