Import requirements for Commercial Clearance customers

Commercial cClearance customers are businesses or organisations that require specialised services to facilitate the import of goods, particularly focusing on the customs clearance process.

The Commercial Clearance customers typically engage with customs brokers and logistics providers to ensure their shipments comply with regulatory requirements and are processed efficiently at borders.

Customers prepare commercial customs data/paperwork to their independent customs brokers specification. This has no implication on Royal Mail. Items are prepared by the shipping customer as if they were domestic using domestic labels and providing domestic specification data. The key difference to domestic is that Royal Mail have different service codes to domestic customers.

To efficiently handle the imports, make sure to fill in the necessary details as explained in the following table.

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Tip

In the following table, the mandatory requirements are marked with an asterisk (*).

Requirement

Description

Shipper Address*

UK based address.

Return Address*

UK based address.

Customs documentation

Not required.

Manifest - Royal Mail Sales Order Summary*

Printed version to be handed over to the driver at the point of parcel collection.

Royal Mail Sign Off*

Required – physical labels only, where you will be requested to create couple of labels, manifest them and ship them to Royal Mail.

Note:Details on this label are shared once theSandbox Test Pack is approved.

Create Shipment field requirements

  • Domestic shipments requirements as per our API specs
  • Destination Contact Email