Import requirements for commercial clearance customers
Commercial clearance customers are businesses or organisations that require specialised services to facilitate the import of goods, particularly focusing on the customs clearance process.
The commercial clearance customers typically engage with customs brokers and logistics providers to ensure their shipments comply with regulatory requirements and are processed efficiently at borders.
Customers prepare commercial customs data/paperwork to their independent customs brokers specification. This has no implication on Royal Mail. Items are prepared by the shipping customer as if they were domestic using domestic labels and providing domestic specification data. The key difference to domestic is that you assign the import service codes.
To efficiently handle the imports, make sure to adhere to the following requirements.
Tip
In the following table, the mandatory requirements are marked with an asterisk (*).
| Requirement | Description |
|---|---|
| Shipper Address | Represents a UK based address. |
| Return Address | Represents a UK based address. |
| Customs documentation | Not required. |
| Manifest - Royal Mail Sales Order Summary* | Represents the printed version that needs to be handed over to the driver at the point of parcel collection |
| Royal Mail Sign Off* | Represents the physical sign off label.Note: Details on this label are shared once the Sandbox Test Pack is approved. |
Updated 25 days ago