Commercial Clearance Customers - requirements

Customers prepare commercial customs data/paperwork to their independent customs brokers specification. This has no implication on Royal Mail. Items are prepared by the shipping customer as if they were domestic using domestic labels and providing domestic spec data. The key difference to domestic is that you will be using import service codes.

Shipper AddressUK based
Return AddressUK based
Customs DocumentationNot required
Manifest - Royal Mail Sales Order SummaryRequired. Printed version to be handed over to the driver at the point of parcel collection
Royal Mail Sign OffRequired - physical label sign off. Details on this will be shared once the Sandbox Test Pack is approved.