Configure Hurricane commerce service

Hurricane is a UK-based technology company that specialises in cross-border e-commerce solutions. With the rise of online shopping, cross-border e-commerce has become a crucial part of the retail industry.

There are some significant challenges faced by the retailers, including the accurate calculation of duties, taxes, and fees associated with shipping goods internationally.This is where Hurricane commerce cervices comes in. The company has developed a suite of tools that help retailers and postal operators comply with international regulations and requirements related to cross-border e-commerce.

In SAPIENT, you can configure the Hurricane commerce services, to eliminate your cross-border challenges and streamline your international shipment process.

To configure the Hurricane commerce service, follow the instructions as provided in the following procedure.

  1. Log in to the SAPIENT platform using your credentials.
Logging into SAPIENT

Logging into SAPIENT

  1. On the Home page that opens, in the left navigation panel, select Integrations.
Accessing integrations

Accessing integrations

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Important

Before you configure the Hurricane service, please note that this is a chargeable service, you will be invoiced directly and any associated usage fees will be applied going forwards. Only approved personnel from your company should be given permission to access these pages and activate this service.

  1. On the Integrations page that opens, in the Hurricane block, select CUSTOMS .
Accessing hurricane service

Accessing hurricane service

  1. On the page that opens, view the services and features provided by Hurricane in their respective blocks, and if you wish to proceed, select CONFIGURE.
Selecting option to configure hurricane service

Selecting option to configure hurricane service

  1. On the Configure Hurricane page that opens, next to each available service, turn on the toggle for the service that you wish to configure.
Selecting hurricane services

Selecting Hurricane services

  1. If you wish to select the Enable Prohibited Items check on shipment creation or Enable Denied Parties check on shipment creation options, then a DENIED PARTIES AND PROHIBITED ITEMS COUNTRIES [CONTER] table is displayed with the following columns.
Configuring hurricane services

Configuring Hurricane services

ColumnDescription
Country NameRepresents the name of the country for which the service is being configured.
Alpha-2 CodeRepresents the country code (initials) of the country for which the service is being configured.
Require Check for Denied PartiesRepresents whether the service needs to check for denied parties for this country. Typical values are Yes and No.
Denied Party ScoreRepresents the threshold value above which the country is identified as denied.

Note: this value is set to 75 by default. You cannot change this value.
Require Check for Prohibited ItemsRepresents whether the service needs to check for prohibited items. Typical values are Yes and No.
Last ModifiedRepresents the exact date, time, and the name of the user who last modified the information provided in the table.
ActionsSelect View to open a new screen, where you can manage the Hurricane services for that country. Additionally, from that page, you can also delete the country, if applicable.

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Tip

You can also add a new country to the list by selecting the Add Country button and configure the desired hurricane services for it on the fly.