Import requirements for Freight 2 Post customers

Freight 2 Post customers are businesses or organisations that utilise a shipping service that combines freight transport with postal delivery methods.

This service typically involves the transportation of goods via a freight carrier (such as trucks, ships, or air freight) to a central location, followed by delivery through postal service to the final location.

In UK, the shipments arrive as freight. For custom clearance purposes, Royal Mail collect these items from the airline handler before converting them from Freight 2 Post. Once converted/recognised as postal, Royal Mail presents these items to customs as postal before injecting them into the UK network.

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Tip

In the following table, the mandatory requirements are marked with an asterisk (*).

Requirement

Description

Shipper Address

Represents the address based in another country (that is, outside the UK).

Return Address

Represents the return address.
Return to Sender section of the Create Shipment request to be populated with the Royal Mail HWDC Distribution Centre address:

  • *CompanyName**: COMPANY NAME - Royal Mail HWDC
  • *Line1:** Axis Park, Hurricane Way
  • *Town:** SLOUGH
  • *Postcode:** SL95 1FP

Customs documentation*

Represents the essential forms, papers, and electronic records required to facilitate the import and export of goods across international borders.

This can be either a combined label + CN22 or CN23separately.

Manifest - Royal Mail Sales Order Summary

Not required.

There is no one to hand over the paperwork and the customers provide the pre-alert data to HWDC which acts as a replacement of the manifest paperwork.

Royal Mail Sign Off*

Represents the customer data services (CDS) checks and physical sign off label.

Note:Details on this label are shared once theSandbox Test Pack is approved.

Create Shipment field requirements

To access the list of all of the Create Shipment fields required for Freight 2 Post customers, refer to the Field requirements for Freight 2 post customers sectio


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Important

Please also remember to develop our International Arrivals Containers (A-scan) API. It's one of the sets of API calls mandatory for Freight 2 Post customers.