Freight 2 Post Customers

Shipment arrives in the UK as Freight but Royal Mail collect these items from the airline handler before converting them from Freight into Post for the purpose of customs clearance. Once converted / recognised as Postal, Royal Mail presents items to customs as postal items before injecting them into the UK network.


Shipper Address	Based in another country
Return Address	Return to Sender section of Create Shipment request to be populated with the Royal Mail HWDC Distribution Centre address: CompanyName: COMPANY NAME - Royal Mail Heathrow Worldwide Distribution Centre Line1: Axis Park, Hurricane Way Town: SLOUGH Postcode: SL95 1FP
Customs Documentation	Required
Manifest - Royal Mail Sales Order Summary	Manifest Shipments API request must still be completed. Printing of the Royal Mail Sales Order Summary is not required, as there is no one to hand the paperwork over to and the customers provide the pre-alert data to HWDC which acts as a replacement of the manifest paperwork
Royal Mail Sign Off	Required - CDS checks and physical label sign off. Details on this will be shared once the Sandbox Test Pack is approved.
Create Shipment field requirements	Please click here to access a list of all of the Create Shipment fields required for Freight 2 Post customers.