Import requirements for Freight 2 Post customers
Freight 2 Post customers are businesses or organisations that utilise a shipping service that combines freight transport with postal delivery methods.
This service typically involves the transportation of goods via a freight carrier (such as trucks, ships, or air freight) to a central location, followed by delivery through postal service to the final location.
In UK, the shipments arrive as freight. For custom clearance purposes, Royal Mail collect these items from the airline handler before converting them from Freight 2 Post. Once converted/recognised as postal, Royal Mail presents these items to customs as postal before injecting them into the UK network.
Tip
In the following table, the mandatory requirements are marked with an asterisk (*).
Requirement | Description |
|---|---|
Shipper Address | Based in another country (that is, outside the UK). |
Return Address | Return to Sender section of the Create Shipment request to be populated with the Royal Mail Heathrow Distribution Centre address:
|
Customs documentation | Required. This can be either a combined label + CN22 or CN23 separately. Please see here for more information on this. |
Manifest - Royal Mail Sales Order Summary | Not required. There is no one to hand over the paperwork and the customers provide the pre-alert data to HWDC which acts as a replacement of the manifest paperwork. |
Royal Mail Sign Off | Required – CDS checks and physical labels. For CDS checks, you will be requested to create couple of labels, manifest them and share with us the PDFs so they can be reviewed and signed off.
|
Create Shipment field requirements | To access the list of all of the Create Shipment fields required for Freight 2 Post customers, refer to the Field requirements for Freight 2 post customers sectio |
Important
Please also remember to develop our International Arrivals Containers (A-scan) API calls. It's mandatory for Freight 2 Post customers.
Updated 7 days ago