Add An Post tracking account

A tracking account is a dedicated account that helps users, businesses, or customers to monitor and manage the status of shipments in real-time. This account provides access to tracking information for parcels and freight moving through logistics network or with specific carriers.

In SAPIENT, you can add tracking accounts for An Post to enhance visibility, improving customer interactions, and streamlining logistics operations for An Post.

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Important
Prior to adding an An Post tracking account, make sure you have completed the following prerequisites:

Enabled the label integration with An Post.

Enabled the tracking integration with An Post.

Set up your tracking webhook. For more information on how to set up a tracking webhook, refer to the Create tracking webhook section. This is a one-time activity, you do not have to do this every time you add a tracking account.

How to add An Post tracking account

To add a tracking account for An Post in SAPIENT, perform the steps as explained in the following procedure.

Important

How to add An Post tracking account

See also