Sandbox vs Production account
Sandbox and Production are two different instances in software development and deployment, each serving different purposes.
Sandbox Environment
A testing environment that simulates the production environment but is isolated from real-world operations.
Purpose:
- Experiment and develop safely
- Test applications without affecting live systems
- Identify bugs and issues
- Experiment with new features
In SAPIENT:
- Provided during initial onboarding
- Create test labels
- Familiarise yourself with the system
- Test your API credentials
Production Environment
The live setup where applications operate and are accessible to end users and customers.
Purpose:
- Provide stable, secure, and reliable service
- Handle real customer transactions
- Process actual shipments
In SAPIENT:
- Access provided after onboarding completion
- Official shipping and label creation
- Live carrier integrations
- Billable shipments
ImportantAlways be aware of what account you are logged into. Any shipments accidently created in theProduction account are counted as live shipments. This means:
- These shipments are created with the carrier as actual shipments
- You may be billed for these shipments
- These shipments cannot be reversed
It is recommended to double-check your environment before creating any shipments to avoid unexpected charges.
Updated 29 days ago
