Add DHL DE tracking account

A tracking account is a dedicated account that enables the monitoring and logging of every possible real-time event related to a shipment throughout its lifecycle which is received via the SAPIENT tracking webhook.

In SAPIENT, you can add tracking accounts for DHL Germany to enhance visibility, improving customer interactions, and streamlining logistics operations for DHL Germany.

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Important
Prior to adding an DHL Germany tracking account, make sure you have completed the following prerequisites:

Enabled the label integration with DHL Germany.

Enabled the tracking integration with DHL Germany.

Set up your tracking webhook. For more information on how to set up a tracking webhook, refer to the Create tracking webhook section. This is a one-time activity, you do not have to do this every time you add a tracking account.

If you wish to receive the tracking events via INTERSOFT using the tracking account you have created, make sure it is is activated by the DHL Germany team.

How to add DHL Germany tracking account

To add a tracking account for DHL Germany in SAPIENT, follow the steps as explained in the following procedure.

Important

How to add DHL Germany tracking account

See also