Documentation

Add UPS tracking account

A tracking account is a dedicated account that helps users, businesses, or customers to monitor and manage the status of shipments in real-time. This account provides access to tracking information for parcels and freight moving through logistics network or with specific carriers.

In SAPIENT, you can add tracking accounts for UPS to enhance visibility, improving customer interactions, and streamlining logistics operations for UPS.

🚧

Important

Prior to adding a UPS tracking account, make sure you have completed the following prerequisites:

  1. Enabled the label integration with UPS.
  2. Enabled the tracking integration with UPS.
  3. Set up your tracking webhook. For more information on how to set up a tracking webhook, refer to the Create tracking webhook section. This is a one-time activity, you do not have to do this every time you add a tracking account.

To add a tracking account for UPS in SAPIENT, follow the steps as explained in the following procedure.

  1. On the SAPIENT Home page, in the left navigation panel, select API > Webhooks > Tracking Accounts.
Accessing tracking accounts

Accessing tracking accounts

  1. In the Tracking Accounts page that opens, select the Add Tracking Accounts button.
Accessing option to add tracking account

Accessing option to add tracking account

  1. On the Add Tracking account page that appears, in the DETAILS block, enter the necessary information as explained in the following table.
Adding tracking account

Adding tracking account

💡

Tip

In the following table, the mandatory fields are marked with an asterisk (*).

ElementDescription
Carrier*From the dropdown menu, select UPS as your carrier option.
Shipping Account*From the dropdown menu, select the shipping account for which you want to receive tracking.
  1. After entering all the necessary information, select the Add Tracking Account button.

Once done, the UPS tracking account is added successfully and appears in the Tracking Accounts list. You can now receive the tracking information on your shipments.

Updated 9 days ago