Add UPS tracking account

A tracking account is a dedicated account that helps users, businesses, or customers to monitor and manage the status of shipments in real-time. This account provides access to tracking information for parcels and freight moving through logistics network or with specific carriers.

In SAPIENT, you can add tracking accounts for UPS to enhance visibility, improving customer interactions, and streamlining logistics operations for UPS.

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Important
Prior to adding a UPS tracking account, make sure you have completed the following prerequisites:

Enabled the label integration with UPS.

Enabled the tracking integration with UPS.

Set up your tracking webhook. For more information on how to set up a tracking webhook, refer to the Create tracking webhook section. This is a one-time activity, you do not have to do this every time you add a tracking account.

If you wish to receive the tracking events via INTERSOFT using the tracking account you have created, make sure it is is activated by the UPS team.

How to add UPS tracking account

To add a tracking account for UPS in SAPIENT, perform the steps as explained in the following procedure.

1. Navigate to the Tracking Accounts tab

2. Select option to add tracking account

3. Enter tracking account details

4. Save and add the tracking account

Important

How to add UPS tracking account

See also