Use local collect shipment service

Local collect is a convenient delivery service through which you can have your parcels sent to a nearby post office or a designated collection point instead of your home address. With it, you can choose a preferred location for collection, making it easier to pick up packages at your convenience.

The PUDO API and the PUDO via SFTP solution enhances the convenience of shipping by allowing you to integrate pick-up and drop-off locations into your shipping processes. This flexibility offers more choices in how and where you receive you orders. Currently, these locations include Post Offices (POL), Customer Service Points (CSP), and PSH (parcel Shops) via the Local Collect CSV file. When you send the Get PUDO Locations request, the data imported from this file is used to determine the available PUDO locations that are returned in the response for your to choose.

In SAPIENT, the local collect shipments can be created using the Royal Mail Create Shipment API.

To make the LocalCollect shipment request, it is necessary to provide the following information:

  1. The request must include “c/o” with the location name.
  2. The ServiceEnhancements code—LocalCollect must be used.
  3. The Email or SMS notification service enhancement must be used by providing the destination's ContactPhone or ContactEmail information, so the end consumer can be notified when their item is ready to be collected from the post office.