Sandbox test pack for Royal Mail import service

A test pack is a critical step in the implementation process, ensuring a smooth transition to the live environment and minimising disruptions in shipping operations.

Before going live on SAPIENT, you are required to complete our test pack and submit it. To proceed, make sure to adhere to the following API test pack requirements:

  • Labels. For the required services, you must provide a minimum of 3 labels which have been created by you from requests against our services. These labels must have different destination information, different weights, that are relevant to the service being requested.
  • Manifest/Sales Order Summary. The manifest must be produced by calling the Manifest Shipments API request for the labels being supplied in the test pack.
  • Response examples. Example of an API request for creating shipment, cancelling shipment and for manifesting shipment.
  • Test labels. Test labels must be printed on a production printer and an image, or a scan of these labels, together with the rest of the required documents are shared with us for an initial approval.
  • Test pack submission. Submit the complete Test Pack at [email protected].

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Note

Once the complete test pack is submitted, you can expect to hear from us within 5 working days.