DHL Germany (DE)

DHL Germany(DE) is a brand within the DHL group, used for shipping from Germany. They provide domestic shipping within Germany and international shipping to EU and ROW destinations.


The integration of DHL Germany (DE) into the SAPIENT platform is a significant step in enhancing shipping capabilities. This section discusses the in-scope features of this integration and the services this carrier offers.

Shipping Origins

ThThe integration supports shipping from locations in Great Britain (GB) only.

Shipping Destinations

The integration supports shipping from locations in Germany only.

Service Type

The integration is focused on outbound shipping.

Incoterms Support

The integration supports DAP and DDP incoterms.

Label Formats

The integration supports labels in the PDF, PNG, ZPL203DPI, and ZPL300DPI formats.


API Services

Create Shipment

The integration for creating shipments to reflect DHL Germany as a primary carrier and allowing users to create individual shipments requests using the Create Shipment endpoint.

Cancel Shipment

The integration to cancel any unwanted shipments, to ensures that cancellations are fully registered with DHL Germany, helping prevent customers from being mistakenly charged for cancelled shipments.

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Note

Shipments can only be cancelled if they have not been manifested.

Manifest Shipment

Enables customers to retrieve information about shipment manifests created by the system and track when shipments have been successfully manifested with the carrier. For customers who need real‑time updates, we strongly recommend using the INTERSOFT Manifest Webhook, which provides updates on manifest requests, allowing you to track the progress and status of shipments prepared for carrier collection and delivery.


Getting Started

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