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Add UPS shipping account

A shipping account is a specific account set up with a shipping carrier or logistics provider that enables businesses to manage shipping activities.

In SAPIENT, you can create a shipping account with UPS, assign your UPS credentials to it, and then link it to the relevant shipping location(s).

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Important

Before you can set up a shipping account, make sure you haveenabled the label integration with UPS.

To add a shipping account for UPS in SAPIENT, follow the instructions as explained in the following procedure.

  1. In the left navigation panel, select Shipping Accounts.
Accessing shipping accounts

Accessing shipping accounts

  1. On the Shipping Accounts page that opens, select alt text.
Accessing option to add shipping account

Selecting option to add shipping account

  1. On the Add Shipping Account form that appears, in the ACCOUNT DETAILS block, fill in the necessary information as described in the following table.
Entering account details

Entering account details

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Tip

In the following table, the mandatory fields are marked with an asterisk (*).

ElementDescription
Carrier*From the dropdown list, select UPS.
Shipping Location*From the dropdown menu, select the location that you want to assign to the shipping account you are creating.
  1. In the SHIPPING ACCOUNT block, enter the necessary information as explained in the following table.
Specifying shipping account details

Specifying shipping account details

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Tip

In the following table, the mandatory fields are marked with an asterisk (*).

Element

Description

Carrier Account Number*

Enter the account number for UPS.

Account Name (if different than customer)*

Enter the name of the account you are adding.

Account Type*

From the dropdown menu, select one of the following account types that you want to set up for the the shipping account you are adding:

• Production: a live environment where the final version of the application is deployed and made available to the users.

• Sandbox: a testing environment that mimics the Production environment but is isolated from it. The sandbox environment is primarily used for development and testing purposes.

Alias*

Enter a custom name which can be used in the API request instead of using the shipping account ID when connecting to us. Therefore, it is recommended that this name must be memorable and available for reference purposes.

Contact Name*

Enter the contact name for the account you are adding.

Contact Number*

Enter the contact number for the account you are adding.

  1. In the CARRIER DETAILS block, enter the necessary information as explained in the following table.
Entering carrier details

Entering carrier details

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Tip

In the following table, the mandatory fields are marked with an asterisk (*).

Element

Description

UPS Client Id*

Enter your UPS client ID.

Note: In order to obtain your client ID, you need to create an application. This application is linked to your shipper account(s) and email address that are associated with your ups.com ID. For a step by step guide on how to get these credentials, refer to the Getting Started with UPS APIs user guide.

UPS Client Secret*

Enter your UPS client secret.

Note: In order to obtain your client secret, you need to create an application. This application is linked to your shipper accounts(s) and email address that are associated with your ups.com ID. For a step by step guide on how to get these credentials, refer to the Getting Started with UPS APIs user guide.

  1. After entering all the required information, select alt text.

Once done, you have now successfully added a shipping account. You can now add a shipping location to your new shipping account.

Account approval

Once you have created the UPS shipping account, the account needs to be approved before you start using it to ship with UPS.

To get your shipping account approved, consider the following:

  1. If the account type you have created is Production, you will receive a confirmation email.
  2. Initially, the account status is set to 'Disabled' until the account has been approved by the UPS's IT integration team. This can typically take 2-5 working days.
  3. Once the account has been approved, the status of your shipping account is change to 'Enabled'. You can check the account status by viewing the shipping account or via the Get Account API.
  4. If the account cannot be approved, we will contact you and advise accordingly.

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Note

Shipping account(s) can be added and managed via API. For more information, refer to theAPI References section.

See also

Updated about 1 month ago