Webhooks

Use INTERSOFT webhooks to receive real-time shipment and manifest updates at an endpoint you control.

A webhook sends event data from one application to another. When an event occurs, the sending application issues a POST request containing the payload to the receiving application’s endpoint. Unlike traditional request–response APIs, the receiving application hosts the endpoint, not the sender.

INTERSOFT supports three webhook types:

Tracking webhook: Receives tracking events from carriers and sends the data directly to your configured endpoint.
Manifest webhook: Works with asynchronous manifesting and notifies your configured endpoint when a manifest request has completed processing. The notification includes the final status—successful or failed.
Shipment webhook: Create shipments asynchronously and receive processing results at your configured webhook endpoint.

Get started

Choose the guide that matches the webhook task you want to complete:

Set Up Tracking Webhook Connection

Configure an endpoint to receive shipment tracking status updates.

Set Up Manifest Webhook Connection

Receive notifications when asynchronous manifest processing completes.

Set up Shipment Webhook Connection

Create a shipment request using this endpoint for asynchronous processing.

Handle Webhook Suspension

Review webhook suspension behaviour and restore delivery.