DX Tracking account setup

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IMPORTANT

System set-up:

Before you can set up a Tracking Account, you will need to ensure you have done the below steps first:

1. Successfully enabled the label integration with DX.
2. Enabled the tracking integration with DX.
3. Setup your tracking webhook. More information on how to do this can be found here. Once you have set up your tracking webhook once, you will not need to do this again.

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There are two ways of adding a Tracking Account on the system:

1. From the Integration Activation screen: Select DX - Configure Tracking - Manage Tracking Account - Add Tracking Account.
2. Via the API tab on the main menu: API - Tracking - Tracking Accounts - Add Tracking Accounts.

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IMPORTANT

If you already have an account with DX that is actively being used, and if you wish to receive tracking via Intersoft, you will need t request a new account number in order to integrate with Intersoft. This request can be made to your DX account manager. You will need to ensure this is done before you can set up a tracking account.

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Details:

1. You will need to select from the drop down under the "Carrier" section, which carrier you wish to add this Tracking Account under. In this case, it would be DX.

2. Select which Shipping Account you would like to add a Tracking Account to. If you have multiple Tracking Accounts per each individual carrier, this is where you will differentiate this by selecting the relevant shipping account or by selecting all shipping accounts.

3. Click 'Add Tracking Account' to continue.

This will then take you back to the Tracking Accounts page where you will now see your Tracking Account added successfully.