Add DX Express tracking account
A tracking account is a dedicated account that helps users, businesses, or customers to monitor and manage the status of shipments in real-time. This account provides access to tracking information for parcels and freight moving through logistics network or with specific carriers.
In SAPIENT, you can add tracking accounts for DX Express to enhance visibility, improving customer interactions, and streamlining logistics operations for DX.
ImportantPrior to adding a DX tracking account, make sure you have completed the following prerequisites:
- Enabled the label integration with DX Express.
- Enabled the tracking integration with DX Express.
- Set up your tracking webhook. For more information on how to set up a tracking webhook, refer to the Create tracking webhook section. This is a one-time activity, you do not have to do this every time you add a tracking account.
Also, if you already have an account with DX Express that is actively being used, and if you wish to receive tracking via Intersoft, you need to request a new account number in order to integrate with Intersoft. This request can be made to your DX account manager. Make sure this is done before you can set up a tracking account.
How to add DX Express tracking account
To add a tracking account for DX Express in SAPIENT, perform the steps as explained in the following procedure.
- 1. Navigate to the Tracking Account tab
- 2. Select option to add tracking account
- 3. Enter tracking account details
- 4. Save and add the tracking account
See also
Updated 9 days ago