Add DHL DE shipping account
A shipping account is a specific account set up with a shipping carrier or logistics provider that enables businesses to manage shipping activities.
In SAPIENT, with the Add Shipping Account functionality, you can select the desired shipping location and then add a DHL Germany shipping account to it.
ImportantBefore you can set up a shipping account, make sure you have enabled the label integration for DHL Germany.
How to add DHL DE shipping account
To add a shipping account for DHL DE in SAPIENT, perform the steps as explained in the following procedure.
- In the left navigation panel, select Shipping Accounts.

Accessing shipping accounts
- On the Shipping Accounts page that opens, select
.

Selecting option to add shipping account
- On the Add Shipping Account form that appears, in the ACCOUNT DETAILS block, fill in the necessary information as described in the following table.

Entering account details
| Element | Description |
|---|---|
| Carrier* | From the dropdown list, select DHLDE - DHL Germany. |
| Shipping Location* | From the dropdown menu, select the location that you want to assign to the shipping account you are creating. |
- In the SHIPPING ACCOUNT block, enter the necessary information as explained in the following table.

Entering shipping account details
Element | Description |
|---|---|
Carrier Account Number* | Enter the unique 10-digit EKP (Einheitliche Kunden- und Produktnumme) number assigned by the DHL sales team. |
Account Name (if different than customer)* | Enter the name of the account you are adding. |
Account Type* | From the dropdown menu, select one of the following account types that you want to set up for the the shipping account you are adding: • Production: a live environment where the final version of the application is deployed and made available to the users. • Sandbox: a testing environment that mimics the Production environment but is isolated from it. The sandbox environment is primarily used for development and testing purposes. |
Alias* | Enter a custom name which can be used in the API request instead of using the shipping account ID when connecting to us. Therefore, it is recommended that this name must be memorable and available for reference purposes. |
Contact Name* | Enter the contact name for the account you are adding. |
Contact Number* | Enter the contact number for the account you are adding. |
- In the CARRIER DETAILS block, enter the necessary information as explained in the following table.

Entering carrier details
| Element | Description |
|---|---|
| DHL Germany Username* | Enter the unique identifier for the user account associated with DHL Germany. |
| DHL Germany Password* | Enter the secure password used to authenticate the user account with DHL Germany. |
-
After entering all the required information, select
.Once done, you have now successfully added a shipping account. You can now start shipping with it.
NoteShipping account(s) can be added and managed via API. For more information, refer to the API References section.
See also
Updated 8 days ago
