FedEx International Connect

FedEx is a global leader in logistics and delivery services, renowned for its reliable express shipping and comprehensive transportation solutions. It offers a range of shipping options tailored for various international markets, making it an essential partner for businesses seeking to optimise their shipping operations.


FedEx International Connect is a flexible, cost-effective, worldwide delivery solution with standard e-commerce shipments in mind. Designed to help retailers connect with customers around the globe.

Shipping Origins

ThThe integration supports shipping from locations in Great Britain (GB) only.

Shipping Destinations

Users can send shipments to Great Britain (GB), Europe (EU), and the Rest of the World (ROW).

Please note that this integration does not support shipping to China, Russia, and Australia.

Service Type

The integration is focused on outbound shipping.

Incoterms Support

The integration supports DDU and DDP incoterms.

Label Formats

The integration supports labels in the PDF format only.


API services

Create Shipment

The integration for creating shipments to reflect FedEx International Connect as a primary carrier and allowing users to create shipments using the Create Shipment API endpoint that returns the label in base64 encoded format.

Manifest shipment

Enables customers to retrieve information about shipment manifests created by the system and track when shipments have been successfully manifested with the carrier. For customers who need real‑time updates, we strongly recommend using the INTERSOFT Manifest Webhook, which provides updates on manifest requests, allowing you to track the progress and status of shipments prepared for carrier collection and delivery.

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Note

If any created shipments have not been manifested, it is advised to cancel them to avoid unwanted labels.


Getting Started




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