FedEx International Connect

FedEx is a global leader in logistics and delivery services, renowned for its reliable express shipping and comprehensive transportation solutions. It offers a range of shipping options tailored for various international markets, making it an essential partner for businesses seeking to optimise their shipping operations.

FedEx International Connect is a flexible, cost-effective, worldwide delivery solution with standard e-commerce shipments in mind. Designed to help retailers connect with customers around the globe.

Key features

This integration provides the following key features:

Ship from destinations: The integration supports shipping from locations in Great Britain (GB) only.
Ship To Destinations: Users can send shipments to Great Britain (GB), Europe, and the ROW (Rest of the World).

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Note
The FedEx International Connect does not support shipping to the following ROW countries:

China

Russia

Australia

Incoterms: The integration supports DDU (Delivered Duty Unpaid) and DDP (Delivered Duty Paid).
Service Type: The integration is focused on outbound shipping.
label formats: PDF

Service enhancements

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Note
There are no service enhancements for this integration.

Additional features

The FedEx International Connect integration provides support for single-piece shipments. Consignment services are not supported by this integration.

Carrier API services

The following API services are provided by the FedEx International Connect integration:

Create shipment: The integration for creating shipments to reflect FedEx as a primary carrier and allowing users to create shipments using the Create Shipment API endpoint that returns the label in base64 encoded format.
Tracking: Provides the tracking data via the tracking webhook.

Integration types

Label integration: The system generates the label by populating a stored label template with the relevant shipment data.

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Note
If any created shipments have not been manifested, it is advised to cancel them to avoid unwanted labels.

Tracking integration: Enables data files to be sent via SFTP and received through the SAPIENT tracking webhook.

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