DX Rate Limiting

The DX carrier integration has it's own specific rate limit of 20 API requests per minute. This will impact the Create Shipment endpoint https://api.intersoftsapient.net/v4/shipments/DX when creating DX shipping labels.

The DX rate limit is set for all connections between Intersoft and the carrier for all activities relating to processing a shipment, including tracking which is requested in the background and therefore might impact the rate limit.

This is the standard rate limit that DX has created, however based on your DX shipping profile the limit might be increased. If you have any questions regarding your DX rate limit, please reach out to you DX account manager.



If the rate limit is reached you will receive a 503 Service Unavailable error with the error message shown below: