Add tracking account
A tracking account is a dedicated account that helps users, businesses, or customers to monitor and manage the status of shipments in real-time. This account provides access to tracking information for parcels and freight moving through logistics network or with specific carriers.
To allow the system to automatically track shipments created on Intersoft SAPIENT and send tracking updates to the tracking webhook , the tracking accounts must be set up.
ImportantBefore setting up the tracking account, make sure that you have completed the following prerequisites:
- Successfully enabled the label and tracking integration with your chosen carrier via the Integration Activation screen.
- Set up your tracking webhook. For more information on how to set up a tracking webhook, refer to the Create tracking webhook section. This is a one-time activity, you do not have to do this every time you add a tracking account.
How to add tracking account
To add a tracking account in SAPIENT, follow the steps as explained in the following procedure.
- 1. Access tracking accounts page
- 2. Select option to add new tracking account
- 3. Enter account details
- 4. Complete setup
See also
Set Up Tracking Webhook Connection
Automate the instantaneous flow of information regarding the status of shipments.
Set Up Manifest Webhook
Enable webhook notifications for manifest-level tracking operations.
Track Events and Milestones
Understand tracking events and milestone data.
Handle Webhook Suspension
Manage and resolve webhook suspension scenarios.
Updated 14 days ago