Add user

Adding a user involves creating a new account within the system for individuals who will be involved in shipping operations. This process includes assigning roles and permissions appropriate to their responsibilities

The main purpose of adding users is to enhance collaboration among various departments, ensuring efficient communication and coordination in logistics operations. It established accountability by tracking users actions, thereby promoting responsibility.

Moreover, different roles and permissions improve security by restricting access to sensitive information, while also allowing for a customised user experience.

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Note
You cannot add or manage users via API.

How to add user

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Important
You cannot add or manage users via API.

To add a user in SAPIENT, perform the steps as explained in the following procedure:

1. Access users page

2. Select option to add user

3. Select user type

4. Configure customer details

5. Enter user details

6. Assign permissions

7. Complete user creation

Post creation process

Email confirmation & account activation

After the user is added:

A confirmation email is sent to the specified email address.
The user must confirm the email and set their credentials (username and password).
Once confirmed, the user account status is set to Active.

See also

Edit User

Modify user profiles, permissions, and access levels for existing team members.

Delete User

Remove users from your organization when they are no longer needed.

Updated 29 days ago