Add product

Adding a product enables businesses to introduce new items into their shipping inventory. This process often involves providing essential details about the product, such as dimensions, weight, value, handling instructions, and any specific shipping requirements.

In SAPIENT, you can add as many products as you want and use them in your shipment request. This helps ensuring accurate data for pricing, labeling, and compliance.

To add a new product in SAPIENT, follow the steps as explained in the following procedure.

  1. In the left navigation panel, select Products.
Accessing shipping locations

Accessing products

  1. On the Products page that appears, select alt text.
Selecting option to add shipping location

Selecting option to add product

  1. On the Add Product form that opens, in the PRODUCT DETAILS block, enter the necessary information as explained in the following table.
Entering location details

Entering product details

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Tip

In the following table, the mandatory fields are marked with an asterisk (*).

ElementDescription
SKU Code*Enter the stock keeping unit of the product you are adding.
HS CodeEnter the HS Code for the product you are adding.

Note: A minimum of 6 alpha numeric code is required when the HS Code is provided (some services/destinations may require 8). Additionally, this information is required by some carriers for dutiable shipments.
Description*Enter a detailed description of the product you are adding.
Country of OriginFrom the dropdown menu, select the country where the product you are adding was manufactured.

Note: This information is required by some carriers for dutiable shipments.
Value*Enter the monetary value of the product you are adding.
Currency*From the dropdown menu, select the currency code in which the value of the product is set.

Note: This information is required if any monetary values other than zero are provided.
Weight (kg)*Enter the weight of the product you are adding. The unit of measure is set to Kg by default and can be a maximum of 1000 kg.

Note: This information is required for dutiable shipments and must be a minimum of 1 g.
Hazardous ProductThis toggle is turned off by default. If the product you are adding is a hazardous material, then turn on this toggle and enter the necessary information as explained in step 4.
  1. If the product you are adding is a hazardous material, then turn on alt text toggle. In the HAZARDOUS INFORMATION form that opens, enter the necessary information as explained in the following table.
Entering address details

Entering hazardous product information

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Tip

In the following table, the mandatory fields are marked with an asterisk (*).

ElementDescription
UN Code*Enter the unique four digit number assigned by the United Nations to identify hazardous substances. It helps in recognising the hazardous product during shipping.
Proper Shipping NameEnter the official name of the hazardous product as specified in the transport regulations, which clearly describes the substance and its potential hazards.
Quantity*Enter total amount of the hazardous product being shipped.
Unit of Measure*Enter the measurement unit (such as kilograms, litres, pounds, and so on) used to quantify the quantity of the hazardous product.
Class*Enter the classification number that reflects the type of hazard posed by the product (for example, inflammable, toxic, corrosive) which is crucial for determining the appropriate handling and transportation measures.
ID8000 CategoryThis field is only available if the class of the hazardous product is 9.

From the dropdown menu, select the category of the dangerous goods identified under ID8000 regulations.
Emergency Action CodeEnter the code that indicates necessary emergency response actions to take in the event of of an incident involving the hazardous product during transport.
Hazchem NumberEnter the number assigned to the hazardous material that indicates the specific firefighting and emergency response measures required, ensuring that responders have quick access to critical information.
Specialist Advice Contact NumberEnter the telephone number for reaching an expert or specialist who can provide guidance on handling the hazardous product in case of emergencies or specific inquiries regarding its transport.
  1. After entering all the relevant information, select alt text.

Once done, a new product is added successfully and appears in the Products table. You can now manage it as per your business needs and use them in your shipment requests.

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Note

Products can be added and managed via API. To learn more on how to add a product via API, refer to the API References section.