Add YODEL tracking account

A tracking account is a dedicated account that helps users, businesses, or customers to monitor and manage the status of shipments in real-time. This account provides access to tracking information for parcels and freight moving through logistics network or with specific carriers.

In SAPIENT, you can add tracking accounts for YODEL to enhance visibility, improving customer interactions, and streamlining logistics operations for YODEL.

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Important

Prior to adding a YODEL tracking account, make sure you have completed the following prerequisites:

  1. Sent the corresponding request to YODEL via email with the subject line “Intersoft (your client name) STFP IOD tracking request”. In the body of the email, make sure to add the following details:

    [Your client name] would like IOD tracking enabled for the following Yodel contract number (7 digit number). Please respond to this email with the SFTP username and password and file naming convention for IOD tracking files.

  2. Enabled the label integration with YODEL.

  3. Enabled the tracking integration with YODEL.

  4. Set up your tracking webhook. For more information on how to set up a tracking webhook, refer to the Create tracking webhook section. This is a one-time activity, you do not have to do this every time you add a tracking account.

How to add YODEL tracking account

To add a tracking account for YODEL in SAPIENT, perform the steps as explained in the following procedure.


See also



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