FedEx

The FedEx-SAPIENT integration aims to enhance operational efficiency and provide users with tailored shipping options. By leveraging FedEx's extensive capabilities, businesses can ensure a streamlined shipping process that meets diverse logistical needs. This integration represents a significant step towards optimising shipping functions within SAPIENT.

This integration provides the following key features:

• Ship from destinations: The integration supports shipping from locations in Great Britain (GB) and Europe.
• Ship To Destinations: Users can send shipments to Great Britain (GB), Europe, and the ROW (Rest of the World).
• Service Type: The integration is focused on outbound shipping and returns.

Enhancements

The following are the key enhancements provided by the FedEx integration:

• Saturday Delivery: The option to deliver packages on Saturdays for added convenience.
• Enhanced transit Liability: A surcharge is applicable if the requested enhanced value of the shipment exceeds the liability stated in FedEx's terms and conditions for the selected service.
• Signature options: Enhanced signature options include:
  • Adult signature
  • Direct signature
  • Indirect signature
  • No signature required
  • Email notifications: Notifications available on delivery, estimated delivery, exceptions, shipment status, and tender.

Additional features

The FedEx integration provides the following additional features:

• Multipiece shipments: Support for multipiece shipments is included in the integration.
• Package Types: FedEx offers its own distinct package types.
• Incoterms: The integration supports DDU (Delivered Duty Unpaid), DDP (Delivered Duty Paid), and DAP (Delivered At Place)
• Electronic Trade Document (ETD): Inclusion of electronic trade documents while configuring the FedEx shipping account.

Carrier API services

The following API services are provided by the FedEx integration:

• Create Shipment: The integration for creating shipments to reflect FedEx as a primary carrier and allowing users to create shipments using the Create Shipment endpoint.
• Cancel Shipment: The integration for cancelling shipments.

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Important

It is important to note that FedEx will not charge customers for transportation costs. However, the customs clearance fees may still apply if a package is not cancelled and scanned by FedEx.

• Upload Images: Users can upload their logo and signature images for use on commercial invoices. This information is included as part of the electronic trade document.

In this section, learn how to:

• Add a FedEx shipping account
• Add a FedEx tracking account

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Note

For more information on how to activate the FedEx integration, refer to the Activate integration section.