The SAPIENT system now directly calls DX’s API to cancel shipments within DX’s system. This enhancement ensures that cancellations are fully registered with DX, helping prevent customers from being mistakenly charged for cancelled shipments.

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Important

If you attempt to release a held shipment to a later date, please be aware that the shipment will no longer be eligible for cancellation.

The SAPIENT system now prevents any recall actions for a cancelled DX shipment and ensures the shipment remains in its cancelled state.

The following new tracking events have been added in addition to our existing ones:

Tracking event codeEvent description
IARRShipment Arrived at Facility
ICLRShipment Customs Cleared
IRCOShipment Ready for Collection from the Facility

The Royal Mail carrier logo has been updated on our ReadMe platform and the Get Carrier endpoint response to reflect the new King’s Cruciform emblem. This change honours the latest royal insignia and ensures our visuals stay current and consistent across all touchpoints.

The following enhancements have been made to the swagger documentation:

  • Get PUDO Locations. The following enhancements have been made to the Get PUDO Locations endpoint:
    • The Get PUDO Locations endpoint has been enhanced to integrate with the InPost Locations Points service, unlocking access to both Automated Parcel Machines (APMs or Lockers) and PUDO shop locations. This enhancement provides greater flexibility and convenience for customers choosing out-of-home delivery and return options.
    • The response example for the Get PUDO Locations endpoint in our Swagger documentation has been refined to reflect accurate, up-to-date data, ensuring greater clarity and reliability for customers integrating with our API.
    • The description of the Labels field in the Royal Mail Create Shipment response has been updated to reflect the generation of the ID8000 label—provided that the PrintId8000Label field in the request parameters is set to true.
    • The query and response field descriptions of all the DX API endpoints have been updated to improve clarity and support correct usage of the API.