Specify shipping address details
After defining the shipping account details, at the Shipping Address stage, you can specify the shipping address details so that the system can validate and match it with the addresses stored in the FedEx system.
The information on how to fill in the the necessary information at this stage are explained in the following table.
Tip
In the following table, the mandatory fields are marked with an asterisk (*).
| Element | Description |
|---|---|
| Customer Name* | Enter the name of the customer registered with FedEx. |
| Address Line 1* | Enter the first line of the customer's address, typically including the street address or location where the customer is based. This is important for accurate delivery and communication. |
| Address Line 2* | Enter any additional address information that may be necessary, such as suite or apartment numbers, building names, or other relevant details that can help clarify the location. |
| Address Line 3* | Enter any extra details on the address to specify the location if the previous two fields do not fully convey the address. |
| Town* | Enter the town or city where the customer is located. |
| Country | Enter the country in which the customer resides. |
| State | Enter the sate of the country where the customer is based. |
| Postcode* | Enter the postal/ZIP code for the customer's address. |
| This is a residential address | Select this checkbox if the address provided is a residential address. |
| Previous | Select  to return to the Shipping Account stage and update the information, if needed. |
| Submit | Select  to save the entered information. |
Once the information is submitted, the system runs a validation check by validating the provided address via theAddress Validation API. Based on the validation output, the system does the following:
- If the validation is successful, then the accountAuthToken is generated to be used in completing the multi-factor authentication process. Save the token and proceed to the Multi Factor Authentication stage of the form.
Important
TheaccountAuthToken is only valid for 30 minutes. If it is not utilised within this duration, then the shipping address is revalidated by triggering the Address Validation API to generate a new accountAuthToken.
- If the validation fails (that is, the address is not matched in the FedEx systems), then a corresponding error message is displayed—and you will not proceed to the Multi-Factor Authentication (MFA) stage of the Add Shipping Account form.
Updated 13 days ago