Add EVRi tracking account

A tracking account is a dedicated account that helps users, businesses, or customers to monitor and manage the status of shipments in real-time. This account provides access to tracking information for parcels and freight moving through logistics network or with specific carriers.

In SAPIENT, you can add tracking accounts for EVRi to enhance visibility, improving customer interactions, and streamlining logistics operations for EVRi.

Before adding an EVRi tracking account, you need to send a corresponding request to EVRi via email with your EVRi client account manager cc'd in your request. In the email, make sure to add the following information:

Client ID
Client name
Schedule for receiving tracking files

It can take up to 5 working days for EVRi to set up the tracking and provide the relevant credentials.

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Important
Prior to adding an EVRi tracking account, make sure you have completed the following prerequisites:

Enabled the label integration with EVRi.

Enabled the tracking integration with EVRi.

Set up your tracking webhook. For more information on how to set up a tracking webhook, refer to the Create tracking webhook section. This is a one-time activity, you do not have to do this every time you add a tracking account.

How to add EVRi tracking account

To add a tracking account for EVRi in SAPIENT, perform the steps as explained in the following procedure.

Important

How to add EVRi tracking account

See also