improved
Automated OBA Access Code retrieval for Royal Mail
October 1st, 2025
The SAPIENT system now supports automatic retrieval of OBA Access Codes when adding a new Royal Mail shipping account, updating the Royal Mail shipping accounts from Sandbox to Production, or linking a new shipping location to an existing shipping account via UI and API. This enhancement leverages Royal Mail’s new Get Access Code API to validate account details in real time and eliminate the current 2–5-day approval delay. With it, customers can now experience a faster, more efficient onboarding process without needing manual intervention from the Royal Mail OBA team.
NoteFor more information on the OBA Access Code API and Royal Mail's sign-off process, refer to the Royal Mail OBA account validation and sign-off section.