The DHL Express integration has been added to the SAPIENT system. This integration supports shipping domestically within UK, to EU and Rest of World destinations. With this addition, the following information has been added to the swagger documentation:

New API endpoints. A new DHL EXPRESS block has been added to our carrier-specific APIs. This block includes the following API endpoints:

• Shipping Account
  • Get Accounts: Retrieve a list of the DHL Express shipping accounts.
  • Add Account: Add a new DHL Express shipping account.
  • Get Account: Retrieve details of a specific DHL Express shipping account.
  • Update Account: Update details of an existing DHL Express shipping account.
  • Link Locations: Link shipping locations to a DHL Express shipping accounts.
  • Get Associated Locations: Retrieve locations linked to the DHL Express shipping account.
  • Get Associated Location: Retrieve details for a specific DHL Express associated location.
• Shipments
  • Create Shipment: Create a new DHL Express shipment request.
  • Print Label: Generate a label for the DHL Express shipment.
• DHL Express shipping account screen. As part of the new integration, customer users and Carrier Account Administrators can now configure the DHL Express shipping account via the SAPIENT UI for creating shipments. The Add Shipping Account screen now includes DHL Express as a carrier for selection, with mandatory fields required for configuration, along with options to configure Archive Labels and Paperless Trade (PLT).
• Tracking: Enables customers to receive tracking updates through their integration with the SAPIENT tracking webhook.
• Manifest shipment: Enable customers to retrieve information about shipment manifests created by the system and track when shipments have been successfully manifested with DHL Express.

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Note

For more information on this integration, refer to the DHL Express section.

For Royal Mail international shipments, pre-registration values (such as IOSS or PRS) sourced from Customs Settings are now applied only when supported by the selected service and destination. If the selected route does not support the preregistration type, the value is no longer applied and the shipment is processed without validation errors.

This update prevents valid shipments from being rejected due to unsupported preregistration data and ensures successful shipment creation where applicable.